I Cannot See My Enrolled Courses. What Should I Do?

If you are unable to see your enrolled courses on eolas Campus, do not worry. This guide will help you troubleshoot the issue and get back to your learning as quickly as possible.

Step 1: Check Your Login Credentials

Ensure you are logged into the correct account.

• Double-check that you are using the same email address and password you used to enroll in the courses.
• If you forgot your password, click on the “Forgot Password?” link on the login page to reset it.

Step 2: Access the Correct Dashboard

After logging in, go to your Dashboard by clicking the "Dashboard" button in the top navigation bar. This is where all your enrolled courses are listed.

Step 3: Verify Enrollment Status

If you cannot find a course, check your email for the enrollment confirmation.

• Search for an email from eolas Campus that confirms your enrollment.
• If you cannot find this, it is possible the enrollment did not complete.

Step 4: Check for Technical Issues

Sometimes, technical glitches may cause courses not to appear.

• Refresh your browser or try accessing the platform from another device.
• Clear your browser cache and cookies, then log in again.
• Ensure your internet connection is stable.

Step 5: Contact Support

If you have tried the steps above and still cannot see your courses, reach out to our support team for assistance.

• Provide details such as the course name and your email address.
• Mention any enrollment confirmation emails or payment receipts, if applicable.

You can contact us via the Support Portal, and we will work with you to resolve the issue promptly.

We Are Here to Help

Our goal is to make your learning experience as smooth as possible. If you encounter any issues, do not hesitate to get in touch. Together, we will ensure you have access to the courses you need to succeed!